After crossing into Florida, we had a loud rattle under our car. We called the local Toyota dealer to see if they would let us look at our vehicle. We were told that they could not get us in until at least Friday or we could stop by and they might be able to squeeze us in, but no guarantees and this was a good half hour plus ride from where we were staying. Maybe we got something from them that we didn't want to hear, but we wanted to leave Friday. Our friends who just moved to Tallahassee knew of A+ Dealer Alternative and his daughter who has lived in that area for years and brings her car in to repair. We were told at the end of the day that they were leaving to go on vacation but that they would take a quick look at the car to see if they could help. Within five minutes, the car was in the shop. They pulled the car out and told us that the heat shield bolt loosened and made a bigger hole in the heat shield, all they had to do was tighten the bolt. It will work for now, but eventually we will have to get a more permeant solution. The problem was fixed and the cost was zero. Being an out of towner with a problem that had to be fixed before we traveled on they could have soaked us but they did not. They were very friendly throughout the whole process. It's a pleasure doing business with them.