I went on a trip and took my car to Hi Tech for a number of repairs. In order to inform me of what was going on and to ask permission to do certain procedures that we had not discussed, he would call me at least once a day. This was not normal for service shops to do. 6 weeks after I picked up the car, I am writing a review of the experience I had with the staff, especially Victoria the receptionist and the company right arm. I didn't write this review until I could use my car for a while to make sure that what I said was correct. I have been very pleased with the service and employees at the shop. I was happy with the price, considering what I had to do. I had to move my car and wait over two weeks for my car to be finished because I had to take it to another shop for the transmission and all the other work, the total cost was $3141 and I had to take it to another shop for the transmission and all the other work The price for all the work was less. I didn't have to move my car because the work was done in one week while I was gone.