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Meineke Car Care Center

Address: 3024 6th Ave, Tacoma, WA 98406, United States
Phone: +1 253-666-4051
Reviews: 1
Overal Rating: Bad
Monday Closed
Tuesday 7:30AM–6PM
Wednesday 7:30AM–6PM
Thursday 7:30AM–6PM
Friday 7:30AM–6PM
Saturday 7:30AM–6PM
Sunday 7:30AM–6PM

Reviews (1)

Schnur Benken

I bought a groupon out of convenience. The gentleman at the counter was very nice and friendly when I dropped my car off. He told me that I need to pay more for a filter for my car that isn't covered by the groupon. I understand that he told me I need synthetic oil and not just the synthetic blend that comes with the groupon. I went for a walk after I was told it would be an hour. I picked it up after they called. When I got my timing belt on the vehicle and put it on the jack stands, I noticed that the oil case looked like it had not been touched in a long time. When I drained the oil dark black and pulled the oil filter out, it was old and very used, so I called the meinike hot line to talk to someone. I received a call from the store manager after talking to a person at a call center. He told me that he would talk to the tech and that he had changed the car. He said it was not diesel. I asked him what kind of oil filter they used. He gave me a model number for the fram oil filter. Wrong again. He said he could give me an oil change. I told him that I didn't want to come back and that I needed to pay for the oil change myself. I was told all he could offer was an oil change. He told me how could I have done a timing belt with a chain. Wrong again. There are a couple things that bother me about this. I stumbled by accident and don't know how many people they have done wrong. I understand small business and I'm not trying to hurt them, but this is not right. I have videos of the oil filter that I pulled out that show how it hasn't been touched. I'm pretty sure this is my first bad review, so beleive what you want. I will post a link to the video later on.

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