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Coopers Auto Repair Specialists

Address: 1718 103rd St E, Tacoma, WA 98445, United States
Phone: +1 253-536-3797
Reviews: 1
Overal Rating: Bad
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Monday Closed
Tuesday 7:30AM–5:30PM
Wednesday 7:30AM–5:30PM
Thursday 7:30AM–5:30PM
Friday 7:30AM–5:30PM
Saturday 7:30AM–5:30PM
Sunday Closed

Reviews (1)


Leandre

We bought a camper van that we were going to use a lot, so we wanted to make sure it was in good shape. After getting an oil change, Cooper's sent us a detailed list of items that needed to be fixed before we took it out on the road. We were going to move to our next duty station very soon because we are a military family. We were assured over and over again that our van would be ready on 6/3 or 6/4. We left our van with them after agreeing to the timelines. We made sure the timelines were still good on 6/2 and 3. We were told that the van would be ready by the 4th. The van would be done by 5. Cooper's called us again at 4PM to let us know they had ordered the wrong parts for the van and they wouldn't be ready until the following Monday. Before moving out of the country, we sold our current home and packed our bags to visit our family. Cooper's mistake cost us time with our family and we drove the vehicle 500 miles and it broke down. We were diagnosed with a bad alternator and are spending more money and sleeping in this parking lot. Don't do business here because the mechanic doesn't know how this wasn't caught and he doesn't understand how the vehicle was running. We put our trust in a company that kept their promises.

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