This was a long time coming review of the excellent service during and after I had some work done. I got my 1996 A4 serviced by these guys and I will never forget it. They were recommended by several people and I know why. Not only were they timely and professional, they made sure that everything was completed, even the small things like ensuring that my fluids were at the correct levels, without charging me. They filled my washer fluid free of charge, but my greatest recommendation for their service shop is that I move a few weeks after having a major service done there and my alternator seized and that caused my serpentine belt to get shredded and wrapped around the other pullies. They paid for the service even though they didn't work on it. Customer service like that used to be a thing of the past. I will have all of my car work done at Silver Star if I ever get back to Spokane. Your shop did a great job.