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Wheel & Tire Depot

Address: 584 Yonkers Ave, Yonkers, NY 10704, United States
Phone: +1 914-375-2100
Reviews: 1
Overal Rating: Bad
Monday 8AM–6PM
Tuesday 8AM–6PM
Wednesday 8AM–6PM
Thursday 8AM–6PM
Friday 8AM–6PM
Saturday 8AM–4PM
Sunday Closed

Reviews (1)

Tabib Fiora

I went to the shop on Friday for a repair on my car. I explained which two wheels were needed. The attendant, Andrew, told me not to worry and he called me back at about 330pm. The attendant picked up the phone and didn't know what I was talking about. He said he thought I said my car was making sounds and they took it for a drive and didn't hear anything. I asked why they didn't call me, and we could have handled it sooner. He said that it wouldn't have made a difference if they had serviced the rims earlier. I was amazed by the lack of professionalism. The fact that my car sat for almost 8 hours parked because they didn't hear the sound and it didn't even occur to them to call me is more important than when I received them. I don't know what point he was trying to make since it had nothing to do with the problem of him not listening in the first place. I had to tell him that he needed better customer service because he was the one who confused me and I had to give him an update. He apologized and stopped arguing. I wasn't sure if I could leave my car there without being worried and having to stay on top of them.

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